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Privacy Policy

The cryptocurrency exchange of trust for individual and institutional traders and investors.

This Privacy Policy governs your use of products, services, content, features, or technologies offered by enterprise and all related sites, applications, and services (collectively “enterprise Services”) including, without limitation, when you provide any information to us in relation to your use of enterprise Services. You accept and consent to this Privacy Policy when you sign up for, access, or use the enterprise Services. By accepting and consenting to this Privacy Policy, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.


You will find below our full Privacy Statement, which is a binding agreement regarding the way we collect and process your personal data, and your rights regarding this personal data. We have tried to draft this document in an easily understandable way, but it remains a legally binding document with technical terms, which is why we are providing you with the following short, non-binding summary of this document.

We collect some personal data automatically, only for statistical purposes; otherwise, all of your personal data is given directly to us by you when you fill out our contact forms.

We remain available to answer any questions you may have regarding this Privacy Statement, which may be directed to the following email address [email protected], and invite you to read the full, binding statement below.

1. Purpose of the Privacy Statement

This document constitutes a binding agreement regarding the collection and processing of personal data by means of the website accessible via the domain name (hereafter the “Website”) between Paymium SAS, owner of the domain name (hereafter “us” or “BCIO”) and any visitor and/or user of the Website (hereafter “you” or the “User”). Throughout this Privacy Statement, the expression “personal data” refers to any information relating to an identified or identifiable natural person, as defined by the applicable law.

The Privacy Statement aims to inform you of the conditions under which your personal data is collected and processed by us and the rights that you have regarding this data.

In order to operate the Website and provide our services, we collect and process specific personal data, solely for the purposes detailed hereafter. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.


2.1. Information Automatically Collected

When you visit our Website (regardless of whether you fill out the contact form), the following information about your visit is automatically collected by us, as it is sent by your browser when you access any webpage:

• your computer's or mobile device's operating system;
• the application or software that you used to access our Website;
• your Internet Protocol (“IP”) address;
• the time you accessed our Website;
• your browser type and language configuration;
• the terminal with which you accessed our Website;
• the websites you visited before accessing our Website.

This information is logged automatically and is stored for 36 months. The aim of this automatic collection and processing is to obtain visit statistics in order to improve our Website and your experience as a user.

2.2. Contact form

You may use the contact form to send a message to BCIO. When filling out the contact form, we request you provide your name, your email address and your message (via a free-form field).

This information is required in order to process your message and answer your request, and is stored only as long as necessary in order to fully process your request.

When filling out the form and clicking the “submit” button, you expressly consent to this processing of your personal data.

2.3. Direct communication

You may use the “Stay Tuned” feature to receive direct communication from us regarding project. We collect and process your email address for this purpose.

By clicking on the “Stay Tuned” button after having given your email address, you expressly consent to this processing.

2.4. Cookies

A cookie is a piece of data stored on the User's hard drive containing information related to the User's visit to our Website.

BCIO only uses cookies to indicate:

User identity, in the form of unique identifiers recognized only by our system;
User authentication status, so we know if the User is currently logged in or not (as being logged in is a distinct concept from thinking we know who the User is);
an identifier for which server is handling this session, to facilitate interactive reports;
a token identifying the user's session, used in order to prevent certain types of security breaches.
BCIO only uses these cookies to facilitate the operation of the Site; they are not and will not be used for any other purpose, and no data related to those will be made available to any third party now or in the future. These cookies do not allow the tracking of the User in any way, and are only necessary for the operation of our Website.

You may, at any time, modify, delete or block the cookies stored on your device by BCIO. This will not affect your usage of or access to the Website. Please refer to your browser’s documentation to learn how to proceed

The storage duration of these cookies differs depending on the cookie, but is never longer than ninety (90) days. By visiting the Website without disabling this function, you accept the use of these cookies.


You have the following rights regarding your personal data that is collected and processed by us.

Data are collected and securely stored in Europe, up until the account termination and for a period of 5 years after said termination. After 5 years, all Data are archived for regulation purposes.

We will attempt to notify each recipient to whom your personal data has been disclosed (unless this proves impossible or involves disproportionate effort) when you notify us of a rectification or erasure of your personal data or a restriction of processing.

3.1. Right of access

You may request access to your personal data that we collect and process. Should you request such access, we will provide you with a copy of all your personal data in our possession as well as all legally required information, including:

• the purposes of the processing;
• the categories of personal data concerned;
• the recipients to whom the personal data have been or will be disclosed;
• the duration of storage of the personal data; and
• further information on your rights regarding your personal data

3.2. Right to data portability

You have the right to data portability of your personal data. This right differs from your right to access since it only relates to the personal data you provided us with (for example, automatically collected data is not included). This right allows you to receive this personal data in a structured, commonly used and machine-readable format in order for you to be able to transfer this personal data to another data controller or processor.

3.3. Right to rectification

You may, at any time, request that we rectify inaccurate or incomplete personal data concerning you, and we will proceed accordingly and promptly.

3.4. Right to erasure (‘right to be forgotten’)

You may request the erasure of your personal data provided that one of the following conditions apply:

• your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
• you withdraw your consent for the processing and there is no other legal ground for the processing (this only relates to the personal data collected via the contact form or for our newsletter purposes);
• you exercise your right to object to the processing of your personal data, as detailed in section 6.5;
• your personal data was unlawfully processed; or
• your personal data has to be erased to comply with a legal obligation to which we are subject.

Finally, you acknowledge the existence of your right to lodge a complaint with a competent data protection supervisory authority.

3.5. Right to object

Where your personal situation justifies it, you may object to the processing of your personal data by us when this processing is carried out in our legitimate interests.

You may also, at any time, object to the processing of your personal data by us when this processing is carried out for marketing purposes.

3.6. Right to restriction of processing

You may ask for the restriction of the processing of your personal data when one of the following applies:

• where you contest the accuracy of your personal data, you can request the restriction of the processing of your personal data for the period required to verify your claim;
• where the processing is unlawful, you may choose to request the restriction of the use of your personal data instead of requesting its erasure;
• if we no longer need your personal data for the purpose of the processing, but you require this data for the establishment, exercise or defense of legal claims; or
• where you objected to the processing of your personal data carried out in our legitimate interests, you may request the restriction of this processing while we investigate your claim.


Should you have any question regarding this Privacy Statement or wish to exercise one of the rights detailed hereabove, you may contact us by any of the following at the following address: [email protected]

The cryptocurrency exchange of trust for individual and institutional traders and investors.

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