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Paymium users: how to recover your Euro balance?


The cryptocurrency exchange of trust for individual and institutional traders and investors.

Dear Paymium user,

The Paymium team has worked really hard these last months to improve your trading experience on our Bitcoin platform. We just completed a significant milestone by changing our banking partner.

As of today, you will benefit from trading with drastically reduced trading fees (divided by 3 !) and more flexibility regarding your euro deposits: up to €100,000 per day!

Why is my Euro balance reset to zero on Paymium?

Because we’re migrating banking partners, your Euro balance, currently on hold, will be refunded by our former banking partner.
If you had a positive Euro balance on Paymium, you received an email confirming the amount of your balance and explaining how to get your funds back manually or automatically.

How to get my funds?

Without any action on your part, your Euro balance will be automatically credited within 2 weeks to your bank account. Please check the bank details you received by email. If you think your bank details are wrong, please contact our support as soon as possible.

This is the automatic process but you can, of course, access your funds sooner: to do so, please contact the Paymium support by email to wire your Euro funds to your bank account.

What are the amazing benefits of this migration ?

Trading fees are reduced drastically from 0,59% to only 0,20%!

We want to offer you the flexibility you need in fast-changing markets with competitive deposit & withdraw limits (up to €500,000/month).

As of today, new limits are set as follows:
• Daily: €100,000 for deposits and €100,000 for withdrawals
• Monthly: €500,000 for deposits and €500,000 for withdrawals

Moreover, Euro deposit and withdrawal processing will be much faster.

What is the process to resume trading on Paymium?

To trade again on Paymium and benefit from our lower fees and higher deposit/withdrawal limits, you can already make a Euro deposit. Starting from now, Euro deposits will go through our new banking partner.

We apologize for the inconvenience you may have experienced during the migration, but rest assured the security of your funds is always our priority.

New features are coming soon like more funding options: debit card and more fiat currencies (USD, JPY, GBP in addition to EUR).

Thanks again for your continued trust and support.

For assistance email us at [email protected] or use our chat.


The cryptocurrency exchange of trust for individual and institutional traders and investors.

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